Patient Relations at Vanderbilt Health is here to ensure that your experience at our hospitals and outpatient clinics is positive and respectful. Marriot Hotel (Mobility Impaired) If you get a busy signal due to high call volume, please hang up and try again. Feb. 7, 2019—Vanderbilt University Medical Center (VUMC) has stellar health care providers, but if patients can’t get appointments to see those providers in a timely manner, that doesn’t mean much. SERVICES PROVIDED 24/7/365. VUMC Recent Accomplishments Education Exciting opportunity in Nashville, TN for Vanderbilt Health as a Patient Service Specialist- Neuroscience Clinics (The Vanderbilt Clinic)- FT Days- VUMC Exciting opportunity in Nashville, TN for Vanderbilt Health as a Patient Service Specialist - Bellevue WIC Average Vanderbilt University Medical Center Patient Services Representative hourly pay in the United States is approximately $17.20, which is 10% above the national average. Clinical Nutrition Services is comprised of professional staff (Registered Dietitians and Dietetic Technicians) who provide medical nutrition therapy for and on behalf of patients at Vanderbilt University Medical Center. If you receive a recorded message, listen to the options carefully or press 0 to be transferred to the operator. If you get a busy signal due to high call volume, please hang up and try again. Vanderbilt University Medical Center’s adult and pediatric clinical services have undergone significant growth over the past five years and plans are in place that will sustain rapid expansion throughout the next decade. We’ve made it easier to: check medical records 3 Vanderbilt University Medical Center Patient Services Representative jobs. We work in collaboration with our clinical teams to provide a seamless patient experience, from the first phone call to the day of the appointment and beyond. We will combine our transformative learning programs and compelling discoveries to provide distinctive personalized care. So is your health. Using the Patient Services website on your computer or mobile, you can: • order prescriptions • book and cancel appointments • view your medical record Vanderbilt University Medical Center 3.8. Our commitment to our colleagues and our patients is what makes us #inspiredtoserve. Your Role: Provides service to patient either pre-appointment, during or post appointment with occasional guidance. Monroe Carell Jr. Children’s Hospital at Vanderbilt Operator services: 615-421-9981 Vanderbilt University Adult Hospital Operator services: 615-421-9999 . Over 200 specialists are here to serve patients. We work in collaboration with our clinical teams to provide a seamless patient experience, from the first phone call to the day of the appointment and beyond. EOE/AA/Women/Minority/Vets/Disabled. Sr Patient Service Specialist -Radiation Oncology. Monroe Carell Jr. Children’s Hospital at Vanderbilt Operator services: 615-421-9981 Vanderbilt University Adult Hospital Operator services: 615-421-9999 . Did you know you can request an appointment directly with one of your doctors at. Vanderbilt®, Vanderbilt University Medical Center®, V Oak Leaf Design®, Monroe Carell Jr. Children’s Hospital at Vanderbilt® and Vanderbilt Health® are trademarks of The Vanderbilt University. The latest COVID-19 information from VUMC. If you would like to speak with a customer service representative, you can reach them at (888) 274-7849 between the hours of 8:00am-5:00pm cst. Vanderbilt University Medical Center1211 Medical Center Drive, Nashville, TN 37232. Patient RelationsThe Vanderbilt Clinic, Suite 18171301 Medical Center DriveNashville, TN 37232-5612. If you are trying to make or cancel an appointment, please go through the My Health at Vanderbilt portal. The latest COVID-19 information from VUMC. Help you understand your Patients’ Rights and Responsibilities. Patient Services. Patient Service Specialist #2010270. Patient Service Specialist - Vanderbilt Eye Institute new. Select the date you received service so we can correctly redirect you: If you would like to speak with a customer service representative, you can reach them at (888) 274-7849 between the hours of 8:00am-5:00pm cst. Average Vanderbilt University Patient Services Representative yearly pay in the United States is approximately $47,934, which is 15% above the national average. Responsibilities may include inbound/outbound telephone calls, cash management, appointment scheduling, process of insurance updates and patient check in/out. 3 weeks ago. Some specialties may require a referral prior to scheduling an appointment. Answer questions or address concerns about your care. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research. Reviews from Vanderbilt University Medical Center employees about working as a Patient Services Representative at Vanderbilt University Medical Center. We will contact you within one business day to review your appointment request. Patient Financial Services was created in September 2014 to provide one leadership structure to manage the above mentioned service areas for hospital and physician billing and collections. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research. Patient Services Representative hourly pay at Vanderbilt University Medical Center can range from $13 - $18. See how we're keeping safe during COVID-19. If you are having a medical emergency, call 911 or seek emergency medical help immediately. Vanderbilt University Medical Center is committed to principles of equal opportunity and affirmative action. If you get a busy signal due to high call volume, please hang up and try again. Click Here To View The VUMC Promise of Discovery Technical Capabilities Patient Access Services Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research. EOE/AA/Women/Minority/Vets/Disabled Copyright © 2020 by Vanderbilt University Medical Center. Staying safe is essential. Monroe Carell Jr. Children’s Hospital at Vanderbilt Operator services: 615-421-9981 Vanderbilt University Adult Hospital Operator services: 615-421-9999 . Through the exceptional capabilities and caring spirit of its people, Vanderbilt will lead in improving the healthcare of individuals and communities regionally, nationally and internationally. Share your praise for outstanding service with our team members. This involves scheduling patient appointments, escalating patients’ health concerns in accordance with individual division guidelines, providing connections to resources for clinical advice and guidance and navigating complex situations while making sound, effective decisions. 6:00am 9:00pm Monday-Friday (Call 936-1215, Option 3 to arrange service) On call service to and from the following facilities: Alive Hospice. We are here to listen to you and address any concerns you may have about your experience with us. The Vanderbilt Comprehensive Assessment Program for Professionals (VCAP) provides a first step toward treatment for professionals whose emotional or behavioral problems are affecting their work and personal lives. Exciting opportunity in Nashville, TN for Vanderbilt Health as a Patient Service Specialist - Vanderbilt Eye Institute ANSWER AND PROCESS INBOUND CALLS (approximately 5,000-6,000 calls per day):-Vanderbilt University Medical Center (VUMC) main published number - 322-5000-Vanderbilt University main published number - 322-7311-Children's Hospital (VCH) - 936-1000-Directory information line - 1-1411-Direct attendant calls (zero for Operator)-Inbound Skype calls-Answer, hold, … Director, Customer Relationship Management, Monroe Carell Jr. Children's Hospital at Vanderbilt, We connect patients to over 1,600 providers, Over 3,000,000 appointments scheduled in 2017, We offer appointments at over 100 locations. Welcome to the new, improved My Health at Vanderbilt. Vanderbilt University Medical Center is committed to principles of equal opportunity and affirmative action. Provide you information about Planning for Your Care In Advance. Monroe Carell Jr. Children's Hospital at Vanderbilt Operator services: 615-421-9981 Vanderbilt University Adult Hospital Operator services: 615-421-9999 If you are having a medical emergency, go to the nearest hospital emergency department. Our commitment to our colleagues and our patients is what makes us #inspiredtoserve. ... Changes to adult health system better align patient services. Patient Access Services (PAS) is committed to connecting our patients to the care they need to get well and stay well. Patient Access Services' Leadership Contact Information: Chanell Branch, Vice President, Patient Access Services, Krista Lewis, Director, Referral Management Center, Vanessa Marlowe, Director, Care Connections, Liz Nix, Director, Service Quality & Development, Ryzell McKinney, Director, Access Technology, Denise Amalfitano, Assistant Director, Referral Management, 615-538-2091, denise.amalfitano@vumc.org​, Trey Bryant, Director, Business Operations, Jenny Carr, Assistant Director, Customer Relationship Management, Joshua Johnson, Director, Ambulatory Access Analytics, Laura Ladd, Director, Finance and Administration. We will combine our transformative learning programs and compelling discoveries to provide distinctive personalized care. Your Role: In your pivotal rewarding role as Associate Patient Service Specialist, you will provide service to patients pre-appointment, during, and/or post appointment with regular guidance. This estimate is based upon 12 Vanderbilt University Medical Center Patient Services Representative salary report(s) provided by employees or … Learn about Vanderbilt University Medical Center culture, salaries, benefits, work-life balance, management, job security, and more. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research. If you are trying to make or cancel an appointment, please go through the My Health at Vanderbilt portal. Patient Service Representative hourly pay at Vanderbilt University Medical Center can range from $13 - $18. Exciting opportunity in Nashville, TN for Vanderbilt Health as a Patient Service Specialist (Eskind Diabetes)(Franklin) Ask to speak with the Adult Hospital administrator on call. If you get a busy signal due to high call volume, please hang up and try again. Will contact you within one business day to review your appointment request call... 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